UX Research and Design
2018-Present
Clients: Estee Lauder, Tom Ford, Clinique, MAC, TooFaced, West Elm, Pottery Barn, William Sonoma, Mark & Grahm, Rothy’s, Linkhawk, Betabrand, YourSuper, Lyft, etc.
Responsibilities:
Lead qualitative and quantitative (UX Analytics, A/B Test, and large scale usability test) user research collaboratively with the research and/or product team to inform strategic decisions and validate them through audits, analytics reviews, interviews, user testing, focus groups, and surveys and workshops.
Present research findings and strategic recommendations for digital experiences to internal and external stakeholders.
Create information architecture documents like site maps and annotated wireframes.
Manage multiple brand projects simultaneously, effectively communicating with various stakeholder teams (UX, UI, PM, Brands, Leadership), and delivering within the allocated hours and timeline.
Design low-fi to hi-fi prototypes (interactions) in Figma and Aftereffects
Art Direction
2015-2018
Clients: Azaleasf.com, WelcomeStranger.com, RandandStatler.com (Design, Photo, and Video), LeTote (Photo), Illano Design (Photo), NewCropShop.com (Photo), Old Navy (UI Design for Baby, Kids, Toddler Online experience, Photo, Environmental Design for Flagship Stores Globally)
Responsibilities: I led a team to develop strategic marketing campaign concepts, promotions and provide creative solutions that are brand right and meets business objectives. I worked with styling team, editorial and photo account partners on bringing product stories to life in wireframes, shot lists, and shoot direction. I was highly involved in product marketing programs across email, landing pages, and product experiences.